Easy ways to report on line or by telephone
The reminder of how to raise issues comes ahead of major events in the sporting calendar, which can cause an increase in helicopter movements into and out of the Barclays London Heliport in Lombard Road, Battersea.
These include the British F1 Grand Prix at the end of the month and Royal Ascot from June 18 to 22.
Helicopters landing at Battersea should approach from either the north-east or south-east and normally follow the middle of the river for as long as possible before turning to descend. Take-off direction depends upon the prevailing wind but should also be toward the middle of the river in the first instance.
Where, for safety reasons, helicopters fly on the north or south side of the river they should keep a minimum height of 1,000ft for all but the initial take-off or final descent.
Any resident who suspects an incident has occurred where procedures have not been followed, or who has other concerns related to the heliport, can report it online at www.londonheliport.co.uk or by calling 020 7228 0181.
Resident representatives, heliport users and councillors from Wandsworth, Hammersmith and Fulham and Kensington and Chelsea councils make up the London Heliport Consultative Group - which exists to receive reports on helicopter movements and review complaints associated with the site.
The group has the backing of the owner of the heliport, which is responsible for about a third of helicopter activity in London.
The consultative group has produced a useful guide for residents, which explains the correct procedures for helicopter approaches and take-offs.
Copies of the guide are available from the heliport or by calling Wandsworth Council on 020 8871 7524. Alternatively, you can download one from the council’s website.
For more information on the work of the consultative group, visit www.wandsworth.gov.uk/heliport. This includes contact details for complaints about police or military helicopters.
Residents can also view agendas and minutes of meetings held by the consultative group by clicking on the link above.
June 7, 2013