London Buses Are Now Cashless

Oyster cards or contactless payment cards are the only ways to go

London's buses are now cashless.

From yesterday, Sunday 6 July, passengers boarding buses need to be in possession of a prepaid or concessionary ticket, Oyster or contactless payment card.

Contactless payment symbol

A pay as you go adult fare is £1.45 with Oyster, Visitor Oyster or a contactless payment card. UK issued contactless payment cards are accepted, so look out for the contactless symbol.

Transport for London says this will have no impact on the vast majority of passengers as over 99% already pay for their journeys with Oyster, or using a prepaid or concessionary ticket.

Concessionary tickets are used by one third of customers including children and young people, older and disabled people and the unemployed.

TfL also claims this change is also unlikely to affect tourists as the vast majority use a prepaid ticket, such as a Visitor Oyster, to get around the capital.

TfL says it has introduced a number of initiatives to ensure a smooth and trouble free transition for customers to a cash free bus service.

This includes Oyster 'One More Journey' which was introduced one month early following a successful trial. This feature allows customers to make one more journey should they have insufficient pay as you go credit on their Oyster card.

Since its introduction in June, around 44,000 customers a day have benefited from this feature, ensuring they can get home or to the nearest Oyster Ticket Stop to top up.

Of those customers, over 80% have topped up their Oyster card before making a further journey.

As a result of this, cash fares have dropped and are now only used to pay for around 0.7 per cent of all journeys on London buses.

Other initiatives include giving refreshed guidance on vulnerable passengers to all of London's 24,500 bus drivers and a review of the Oyster Ticket Stops which has seen the network expand.

Mike Weston, TfL's Director of Buses, says: " The way our customers pay for goods and services is evolving, so we need to ensure our ticketing evolves too. Removing cash from our bus network not only offers customers a quicker and more efficient bus service but it enables us to make savings of £24m a year which will be re-invested to further improve London's transport network. "

July 7, 2014